RETURNS & REFUNDS
We want you to be confident when shopping with CORDERRA.
If you are not satisfied with your purchase, you may request a return in accordance with our returns policy and your applicable consumer rights.
RETURNS
To request a return, contact our customer support team with your order number and the email address used to place the order.
Please do not return an item without first contacting us and receiving return instructions.
Items should be returned in their original condition, unworn and with the original packaging and tags where applicable, except where your statutory rights provide otherwise.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective or you receive the wrong item, please contact us as soon as possible.
Include your order number and photographs of the item where appropriate so we can review the issue.
REFUNDS
Once an eligible return has been received and approved, the refund will be issued to the original payment method.
Processing times may vary depending on your bank or payment provider.
YOUR CONSUMER RIGHTS
Nothing in this policy is intended to limit any rights you may have under applicable UK consumer law.
For further assistance, please contact our customer support team.
CORDERRA
Built for the extreme. Ready for anything.