FREQUENTLY ASKED QUESTIONS
Where does CORDERRA ship?
We currently focus on serving customers throughout the United Kingdom.
How much is shipping?
We offer FREE Standard Shipping within the United Kingdom. Express Shipping is also available for £6.95.
How long does Express Shipping take?
Express Shipping is estimated at 5–8 business days.
Will I receive tracking information?
Tracking information will be provided by email once it becomes available for your order.
Can I change or cancel my order?
Contact us as soon as possible. If your order has not yet been processed or dispatched, we will do our best to accommodate your request.
What if my item arrives damaged or incorrect?
Contact our customer support team with your order number and photographs of the item. We will review the issue and assist you with the appropriate solution.
How do I request a return?
Contact us before sending anything back. Our support team will provide the appropriate return instructions.
How can I contact CORDERRA?
Visit our Contact Us page or email our customer support team. We aim to respond within 1–2 business days.